refund & shipping policy

---

Thank you for shopping with us at Luxurious Honey. We want to ensure your satisfaction with every purchase. Please review our refund policy below: 

1. Return Eligibility: 

• Products may be returned within 30 days from the date of delivery. 
•  Returned products must be unused, unopened, and in their original sealed condition to qualify for a refund. 

2. Defective Items:

• If you receive a defective item, please email us at luxurioushoneypdx@gmail.com within 30 days of purchase. 
• In your email, please include your name, order number, and a photo of the defective product. 
• Defective items will be eligible for a replacement. 

3. Consultation Recommendation:

•  We cannot monitor individual end-users for their specific skin type, health conditions, or product compatibility. 
• We strongly advise consulting with a skincare professional or physician before purchasing any products to analyze your unique skin type and sensitivity levels. 

4. Non-Refundable Circumstances:

•  No refunds will be given for any reason related to product effects or compatibility with your skin type, including allergic reactions. 
• We do not offer refunds for dissatisfaction with product performance or suitability. 

5. Return Shipping Responsibility:

•  Customers are responsible for the return shipping fee, and it is non-refundable. 

Please note that by purchasing from us, you agree to abide by our refund policy outlined above. 

If you have any questions or concerns, please don't hesitate to reach out to our customer service team for assistance. 

Thank you for choosing Luxurious Honey for your skincare needs